AT&T offers certain phones on the lease for its subscribers and that is simply the best thing that you can have to get your cellular needs fixed. This way, you will not have to pay a hefty amount upfront and you can pay for the phone as a part of your monthly subscription plan.
The only catch that you will have to face is that these phones cannot work on any other network. If you plan on changing the network, you will have to get the phone unlocked by AT&T. If the unlock code is not working for you, here are a few things that you will have to do.
AT&T Unlock Code Not Working
First of all, you will have to ensure that you are entering the code right. You cannot afford to get any typos on it, so it would be better if you tally it from the email that was sent to you or if it is written or printed somewhere. This will ensure that you are not entering the code wrong. Always double-check the code before you can press enter and that is going to help you out perfectly and you will be able to fix the problem.
You will also have to make sure that there are no issues with the network causing you to have the problem with the AT&T Unlock code. In order for the unlock code to work, your phone or the device that you are trying to unlock must have an active connection. Either keep the AT&T SIM card inserted in the phone, or make sure that it is connected to the Internet as well through Wi-Fi. This is going to solve the problem for you most of the time and you will be able to make it work in the right manner.
3) Mind Blocking
You need to be mindful about the AT&T Unlock Code getting blocked. If you have entered the code wrong more than 5 times, the phone will be blocked and you will be stuck with it. The remote unlock code that you might have got from AT&T will cease working after it. So, you need to be careful about it so that you don’t have to face any problems due to the blocking of your phone on the AT&T network.
4) Take it to AT&T
If the phone is not unlocking on several attempts or it might have been blocked due to too many wrong attempts, there is not much for you to do, and trying something that you are unsure about might cause you to face more troubles than you are already facing.
It would be better to contact the AT&T support department and ask them for a confirmation on the code after two wrong attempts. However, if the phone gets blocked, you should take it to them and they will be able to help you fix the problem in the right manner and see if you have cleared your dues. Once your account is settled, they will unlock the phone for you.