Apple TV plus is a great option with a feature-rich value. You won’t find many services that can even come close to the features brought forward by this unit.
It might not be the easiest to set up, but once everything with the account and associated originals is in place, you’ll have an amazing time.
The best thing about Apple TV plus is that you’ll get all of these features at a budget price point. So, you won’t have to worry much about extending the budget or switching to any other service when you’re low on cash.
However, a common issue with Apple TV Plus is that the screen will go black. It can be incredibly annoying when you’re trying to access your favorite shows. So, here are some pointers to help you get the connection back.
Hopefully, you’ll be able to enjoy all your favorite originals after going through these fixes.
Fixing Apple TV Plus Black Screen:
- Check HDMI Cable
The first thing that you need to check is the HDMI cable, as that might be the main cause of the error here. Most of the time, the HDMI cable can get damaged or come loose from the port.
Either way, you need to ensure that the connection of the cable with the TV is optimal.
From there, it is not that hard to get ahead of the errors with the Apple TV Plus black screen. It will only take one or two seconds, and you’ll surely be able to get a response on the main screen.
- No Harm In Power Cycling The Machine
If you’re still stuck in the same error, then you need to remove power from the TV for around 30 seconds. Leave the unit unattended for a few seconds and then go with the setup routine one more time.
By power cycling, we don’t mean that you turn off the TV.
Instead, you need to remove power from the main source and then power it up. Ideally, that will be enough to help you through the situation with the Apple TV Plus.
- The Port Might Be Damaged
If you’re not able to fix the TV after power cycling it once, the port might be to blame here. Most of the time, it is just some gunk and debris that is clogging up the port.
Using an air blower here will be more than enough to help you through the situation with the damaged port.
All you need to do is to turn off the TV, use an air blower to clean the port, and then turn the TV on again. From there, it shouldn’t be too hard to adjust the response from the Apple TV Plus system.
- Try Changing the Resolution
The resolution might also be the problem. You can narrow down this error by decreasing the resolution to 720p and then working up from there. Sometimes, the TV just can’t support the resolution that you’re demanding from the system.
So, instead of keeping the TV on a higher resolution, try decreasing it a bit as you try to narrow down the problem. Most often than not, the issue will be fixed after you find the optimal resolution for your TV.
- Go Through Software Update
Some users also pointed out that they had to update the software on their units. If you’ve not updated the software for a while, now might be a good time to check for updates.
All you need to do is to access the unit settings and then proceed with the update routine.
- There Might Be Hardware Issues
On the other hand, if the issue is more related to the hardware on your unit, then that is pretty unlucky. There isn’t much that can be done about a defective piece.
You will have to purchase a new one or rely on the warranty claim to get a replacement. Either way, you need a new TV.
- Seek Help From Official Support
Lastly, there is no harm in reaching out to official support for help. There might be something wrong with your account. You can ask these professionals to take a look, and they will guide you accordingly.
From there, it is not that hard to secure a response from the unit.