STARZ has recently improved its game, making it one of the most popular streaming services among users. You get the best experience for an extremely low price with a small margin on the channels.
Its diverse range of entertainment channels can help you unwind after a long day at work.
However, in addition to its benefits, STARZ may encounter several errors. It is common for a streaming service to send you streaming or playback errors now and then.
Because most of these errors are caused by the user, we can’t do much to help the company; however, there are some general ways to avoid such problems.
STARZ 4 Devices At One Time Error:
When we say STARZ, the most common issues are streaming, connection, loading, and app-related. This is due to its susceptibility to minor inconveniences. A bad internet connection, server issues, and app version are some of the most common issues that arise.
However, in recent activity, we’ve seen users complain about the STARZ 4 devices all at once error. This problem can be solved if we examine some of our common errors. One of them is exceeding the screen’s resolution limit.
So, if you’ve been searching the web for a working solution to STARZ playback problems, you’ve come to the right place. This article will provide you with some working solutions for STARZ 4 devices at a one-time error.
- Check The Device Count:
STARZ, like other popular streaming services, limits the number of concurrent streams for one account. That’s up to four devices. This means that if you access the account on more than four devices, or four devices simultaneously, you will receive this error.
All you need to do to fix this is manage your devices for your STARZ account. In that regard, if you use the same account at home, try disconnecting one or two unused devices from the account.
If the app is open, it will consume your streaming even if it is not active. Users would leave without properly exiting the stream or app, causing STARZ to count it as a simultaneous stream.
So make sure you only stream on a device that is currently in use. If you are watching on a smart TV or a smartphone ensure that there are not more than 3 devices at a time accessing your account.
- Remove Unwanted/Multiple Devices From Your Account:
When one friend has access to a streaming application, it’s a kind gesture to share their account with their friends so that they can watch original and exclusive content.
However, it can sometimes cost you your own time on the app. Similarly, if you have given your account to friends, they are likely watching your account while you are trying to stream.
This results in a playback error. So the best way to get your account back is to unfriend your friends with whom you no longer communicate on STARZ. But don’t worry. You can do so using your account.
To remove an account first visit the STARZPlay.com website and log in using your account credentials. Once you see the home page navigate to your profile picture at the upper right corner of the screen.
From there go to the Devices setting and you will be directed to a new page. This page will show the devices which are currently active and utilizing your account.
Now go to the selected device you want to remove and hover over it. You will see a trash sign. Click it to delete the device from your account.
- Log In After Some Time:
If you know that the devices which are currently accessing your account cannot be removed neither they can be asked to shut down their streaming then you can only wait until the number of devices is reduced to three or two.
Then you can stream your favorite content on any device without having to worry about playback issues.
- Change Your Account Credentials:
If you’re unsure how many people you’ve given your account to and want to get started without talking or asking for your account back, simply change your account credentials.
This is the simplest way to resolve the problem without having to remember which devices your account is logged in on.
When you create an account, you provide an email address that is associated with your STARZ account. All updates are sent via email, so all you have to do is visit the STARZ website and when the sign-in screen appears, select the “forgot password” option.
You will be taken to a page where you can change your password. You must enter your email address in the space below the “forgot your password” heading.
This email address should be correct and the same as the one you used to create your STARZ account. Select “I am not a robot” and then click the “send link” button.
After entering your email address, you will be sent a password reset link. When you click it, you will be taken to the appropriate page. There, you can enter your new password and confirm it by typing it again.
Now that the password of your account is changed, all the devices signed in with the previous credentials will sign out automatically. Now only you know the password to your account and no other person can access it.
- Contact STARZ support:
When your error persists, this is your final option. Most users will see the error disappear as soon as they change their password, but if your account has encountered a technical error, it can be resolved by the STARZ professionals.
You can reach them by phone at 855-247-9175. You can also send an email to them at [email protected].
They will look into the matter and if there is an issue that needs an eye they will tell you the necessary procedure to solve the issue.