Comcast is a telecommunications company from America. They are known for both manufacturing and designing different products for their users. These include routers, modems, and even telephone devices. On top of this, the company also acts as a telephone and internet service provider. You can either use the default options provided by them to use their services or subscribe to a package.
These packages vary from each other and can be selected depending on the user’s usage. These help users get the best internet speeds and services at notably low charges. Aside from this, the company also provides a number of features for the satisfaction of its users.
Comcast Throttling Twitch
Twitch is a famous live video streaming platform. The users can either stream the games they are playing live on it, alternatively, they have the option to watch someone else play the game. You also have the option to watch podcasts or other stuff all live. This is a great website which is enjoyed by people throughout the world.
However, you might sometimes start to notice that your stream is throttling. This can be quite annoying to deal with because you can’t enjoy the stream live with everyone else. Although, if you happen to get this problem then there are a number of things that you need to look out for. These will help you out in fixing this problem.
1. Check Connection Speed
The first thing you should do is to check the speed of your connection. You might be getting a slow speed from the backend. It is best that you confirm this before you try anything else. Run an online speed test on your system that you are trying to watch the stream on. Afterward, check if the results match up with your package that you are subscribed to. If they don’t then there is a problem on the backend. Most of these should fix on their own, but if they don’t then you can contact the company.
2. Wired Connection
Another common reason for getting throttles is that your connection is wireless. These are usually quite stable and you will get huge drops in speed from time to time. This is why it is recommended that you use a wired connection instead. If that is not possible then you can try to move in closer to your router.
3. Close Background Applications
If you are still getting this problem then you should note that different applications and devices open on the same network connection as you will also slow it down. This is why you should first disconnect any additional devices that might be connected to your internet. After this, close down any applications from your background that might be draining your internet speed. This will most likely fix the throttling problem on Twitch.
4. Contact Support Team
Lastly, if the problem still persists, then you should consider calling the support team for Comcast. They should be able to help you in identifying the exact reason for this problem. You should also note that a fast connection is required to access Twitch. Considering this, you can also change the package that you are using.