COX is one of the best services that you can get out there to cover all the needs of your home. They are offering some cool features that make these services even more irresistible. One such service is the DVR recording box that allows you to pause, and even record your favorite TV programs. You can record any match, a news bulletin, or a TV serial when you are not around and watch it later at your leisure. The service is great indeed and comes with its own DVR box. However, if you are facing some problems with your Cox DVR recording, here are a few things you can do.
Troubleshoot Cox DVR Recording Problems
1. Restart your DVR
The first thing that you need to try is to restart your DVR. If it is showing some errors such as getting stuck at some point, not playing the recordings effectively, or any other issue like that, you will need to restart your DVR. It is fairly simple as all you need to do is unplug it from the wall socket, or turn it off using the power button and let it sit for a while. Once you have done that, you can plug it back in, and start using your DVR again.
2. Check Your DVR Memory
The most ignored thing is the memory on your DVR. Like any other device, your DVR also needs to run on the memory. There is a hard disk inside your DVR box that stores all the programs that are being recorded. Once the memory is filled up, you will not be able to store any more programs on it. So, if you are having some issues with your recordings, you will need to check on your memory. You might need to empty up the storage space by deleting some old programs, or you can get it extended by contacting COX.
3. Coverage Issues
If you are having issues with your videos getting stuck, there might be the issue in your coverage or some other problem that is messing up with your broadcast in the first place. DVR records what is being played on the screen usually so you can have those disturbances recorded as well. So, you will need to make sure that your original broadcast is not getting any such errors. You can check it with playing your TV normally, and your cable connections, making sure that they are tight.
There might also be some issues, like having audio problems with your recordings, and you are unable to fix them. You will need to check the audio connection that is being transmitted to your TV from the COX mini box to ensure that it is connected properly.
4. Contact Support
If nothing seems to be working for you, you will need to contact COX Support. They will be able to diagnose the equipment thoroughly for you and provide you with a viable solution that would work most of the time and get you out of the problem you are facing with your DVR box.
My recorded consecutive programs do not record to the end of the program therefore I have to watch the next recorded program to see the end of my initial recorded program
Juanita, we are having the same exact problem and I called and all they did was reset it and said if it’s still doing it to call them back and they will get us a new box, which is what this one is and plus when technician was here exchanging boxes, I said something about a new box and he told us they do not have new boxes, that they just swap them out everywhere. I was thinking that it was the networks but I watched a program last night as it was recording and it ended just right and next one started just right but when husband watched this morning it stopped before end of show was over and picked back up on next one. SO, COX, Let’s see you figure this one out!!!
We are ready to take our business elsewhere if they can’t fix it.
I had that problem too. If you go to your recordings for the show you record and go down to stop time you should be able to extend your recording 3 minutes. It won’t hurt the next recording. Sometimes it says 30 minutes instead of three I’m not sure why
Go into the record options and adjust the “ end” time from “ on time” to “ 3 minutes late”. You’ll capture ALL of the show you’re recording, instead of chopping it off missing the late minute or so of your show and previews of next week’s episode!
I have the same exact problem. adjusting the end time doesn’t help if you’re trying to record two shows on different channels with a third to folloe. I also have a delay on live sports that still occurs. I’ve been through three boxes so it’s not worth getting a new box.