Comcast has become one of the most used internet services, and for the right reasons. We are stating it because Comcast has a wide range of internet plans with high-speed internet connections. On the other hand, some users have been receiving the Comcast signal leakage notice, and they are clueless about it. In this article, we are sharing everything you need to know about the notice!
Comcast Signal Leakage Notice
Before we discuss the notice, it’s important to understand what signal leakage is. The signal leakage basically means that the signals are transferred into air, just like the RF signals do. The signal leakage can result in internet interference. For this reason, the FCC has mandated that companies regularly survey for signal leakages.
In case Comcast has sent the signal leakage notice, it’s mainly because Comcast is going to survey your home to check the cable connections. The signal leakage occurs where there is ineffective shielding, bad network connections, and idle cable terminals. The cable terminals include the splitter ports and the outlet ports in the wall.
That being said, if you have received the notice, there is nothing to be worried about because Comcast has an extremely professional and skilled technical team. In simpler words, the technical staff isn’t riffraff. On top of everything, these technicians are investigated by Comcast and send after cross-checking them. So, it’s fine to let them in.
On the other hand, before you let in the staff after receiving the signal leakage notice, it’s best to ask them about the employee ID. This is because if they are officially sent by Comcast, they will have the letter or employee ID.
What Happens When You Receive The Signal Leakage Notice?
When you first receive the signal leakage notice from Comcast, we have already mentioned that it’s because of the bad internet connections and incorrect shielding. However, when the technicians visit your home after the signal leakage notice, they are highly likely to install the terminator for streamlining the internet connection and signals.
In addition, if there are chances of connection and shielding issues, they will change the cables for you. As far as the shielding is concerned, the technicians will provide the shielding services. We have also mentioned that idle terminals can be the cause behind signal leakage. If that’s the case, they will configure the terminals to reduce the chances of signal loss.
To be honest, in the majority of cases, the signal leakage notice is provided when the cables are wrong. For this reason, we suggest that you inspect the cable infrastructure of your home. This is because the quality and age of the cables will directly influence the quality of internet signals. That being said, it’s best to change the cables and replace them with reliable ones.
On top of everything, it’s best to check for the grounding blocks. These blocks are actually responsible for connecting two wires at one time. For this purpose, there are high chances that grounding blocks have malfunctioned. That being said, if Comcast sends the technician, they might repair or replace the grounding blocks as well!