AT&T is not only the strongest and best network that you can get in the US, and it allows you to have the best edge of any cellphone carrier. They are also offering some value-added services and that too at affordable prices and even sometimes free.
AT&T Call Protect is one such service that allows eligible AT&T Wireless Customers to get a better screening on all the HD voice calls that they might be getting. So, it will allow you to stay safe and keep your device and account protected from all the scams and spam calls. If it is not working for you, here is what you need to do.
How To Fix AT&T Call Protect Not Working?
1. Check Eligibility
The first thing that you should be checking on is the eligibility. It depends on your location, the plan you are subscribed to, HD voice activation, and a lot more. Still, you can not be sure if your AT&T account is eligible for the AT&T Call Protect service.
In order to make sure, you will have to confirm first if the account and phone number that you are using with AT&T are eligible to work with the Call Protect service. This will get you a better idea and if your account is not eligible, you will need to upgrade it to the right plan that is eligible to work with the AT&T Call Protect.
2. Enable it
Secondly, you will also need to ensure that it is enabled on your account. This should not be a big problem for you, as you get account access through their website portal as well as the AT&T mobile application. So, you will only have to access the account settings using the web portal or mobile application and it will give you access to the right options where you can enable the AT&T Call Protect Service. You just have to ensure that you are eligible for the service and after that, there are no issues that you will have to face.
There are also some bugs or errors on the coverage that can cause you to have these problems and your AT&T Call Protect might not be working optimally. To fix all such issues, it would be better to restart your mobile phone once.
Rebooting your phone will trigger an attempt to connect with the network server again. This way, you will not have to face any sort of issues and errors like that and your AT&T Call Protect Service will be working again without having to worry about privacy issues.
4. Call AT&T
If you are unable to make it work and you have tried everything that is mentioned above, you will have to give AT&T a call and they will be able to fix it for you. They are going to ensure that you are eligible to use the service and that it is set up perfectly for you so it won’t stop working again and can cause you to face any issues or inconveniences like getting scam calls or calls that you don’t want to take.