TDS is a small-time internet service provider in suburban areas that offers fast Wi-Fi speeds and dependable connections. Because TDS service is zone-limited, you may experience numerous connection problems if you are not in a well-served area. In addition to service outages, you may encounter slow Wi-Fi connections, which is common for a networking service.
As a result, in this article, we will discuss some of the most common reasons why your TDS Wi-Fi is not working. So, let us take a closer look at the main issues that are causing your Wi-Fi system to malfunction.
TDS Wi-Fi Not Working
- Zone Affected Service:
You are aware that TDS service is limited to certain areas, and if you use the service in an area far from the main towers, you will experience network issues. Slow Wi-Fi speeds and a congested network are caused primarily when your Wi-Fi network fails to receive signals from the TDS service. Therefore, check the availability on the TDS map first to ensure you are in a well-served zone. If not you may want to look at other alternatives which suit your area.
- Reboot Your Router/Modem:
When the router/modem is working for a time it is necessary to put them to rest. Accumulated memory and cache files lower your Wi-Fi connectivity and performance so it is best to power cycle the modem/router for a smooth performance.
Disconnect the modem from the power adapter and let it rest for a minute. Take the power adapter and connect it to an electrical outlet and wait for the modem to stabilize. Now disconnect the main router from the modem and the power source and let it rest for a few seconds. Turn it back on and connect it to the modem. Make sure the connection is secure and proper. After rebooting your router and modem, you will notice a significant increase in speed.
- Check For Network Outages:
TDS experiences outages from time to time, so your internet may be unavailable. If you have green lights on both the modem and the router, your connections are fine. This leads to the conclusion that the TDS service may be down in your area, resulting in fluctuating Wi-Fi. You can access the TDS website via your cellular network to ensure there are no outages at the time. If this is the case, you will have to wait until the service regains momentum and is functional again. If this is not the issue you can skip this step.
- Check Router-Modem Distance:
The modem is in charge of transmitting the internet to the router, which then connects to your clients. It is possible that the modem and router are not communicating with one another, resulting in this problem. As a result, ensure that your router is in the same room as your modem and that their connection is secure. Unplug the router from the modem and wait until the modem displays a green “internet” light. Reconnect the router and check to see if your TDS network is recognized.
- Connect Directly To The Modem:
If your TDS Wi-Fi is still not working after this step, you may want to connect directly through the modem. It’s possible that your router has encountered some problems, so connect the modem directly to your computer and see if the internet works. If you have no issues connecting to the network via a modem then you are experiencing router issues. You can contact the company or purchase a new router because this one is technically no longer functional.
- Contact The TDS Support:
If none of the above methods appear to work, you may have faulty hardware. If you are unable to determine the source of the problem, contact TDS support and request that technicians investigate your situation. You can reach them at 740-660-3842 or through the TDS website. If your modem malfunctions, you can also request a replacement.