CenturyLink is not only one of the best service providers out there with all sorts of telecommunication services but a lot more. This is a perfect service to have for all the needs that one might have for their home or office use.
CenturyLink also provides you with an email address and the login to use it. The email is not only used to manage the subscriptions but you can also use it for all sorts of personal communication that you might need to. If it is not working, here are a few things that you need to do.
CenturyLink Email Not Working
1) Change your browser
The first thing that you should be trying on is to change the browser to get it working. It might be simply caused due to some DNS issue, some error in the browser, or anything like that. There might be some cache or cookies that can cause you to have the problem and changing the browser will be helping you perfectly with it. Make sure you clear the cache and cookies first and then restart the browser once.
If it doesn’t even work after that, you should try it on some other browser and that should be enough to get it going.
2) Check on the VPN
Another thing that you will need to check on is the VPN and make sure that there are no VPNs enabled on the device that you are using to access the email. If there is some VPN enabled, it can cause your IP address to show at some other country or location that you have never used before and that will be flagging your IP address for you. Make sure that the VPN applications are disabled and not in use when you are trying to access the CenturyLink email addresses and that will help you get rid of the problem perfectly. Just restart the browser once after disabling the VPN and you will get it going.
3) Check on your account
While the email address is not linked with your account and can certainly work even if the account is not active, there are some things that might cause you to face these issues. You should be contacting CenturyLink support department and they will be able to make sure that you don’t have anything like that messing up with your email address.
4) Contact CenturyLink support
Once you have made sure that your account is fine, there are no VPNs enabled on your device and that you have tried changing the browser and everything like that, you will have to contact CenturyLink support and they will be able to look into the problem for you. If your account is temporarily disabled for some reason and you are unable to access it, they will be able to enable the account for you and you won’t have to face any issues on it again. Even if the account is not disabled, they will be able to figure out the reason and help you get out of this situation for good.