Netgear Nighthawk M1 is one of the best mobile hotspot devices for people who want to achieve a high-end internet connection. However, it’s pretty common for these devices to create internet connections, which is why it’s important to consider Netgear Nighthawk M1 troubleshooting. So, in this section, we have mentioned various internet problems and solutions to help you troubleshoot the connection!
Netgear Nighthawk M1 Troubleshooting:
1. Not Appearing In The Available Network List
First of all, if Netgear M1 is turned on but it’s not appearing in the list of available internet connections, there are various steps that you can try. First of all, you must refresh the network list by toggling off the Wi-Fi feature and turning it on again. On the other hand, if the network list still doesn’t have the Wi-Fi connection appearing on the screen, you have to check the hotspot device.
For instance, if the device’s LCD is dark, it’s likely that the Wi-Fi radio is asleep. For this reason, you need to press the hotspot device’s power button as it helps wake up the device. Secondly, if you are connecting M1 to the computer system, you must ensure that Wi-Fi stays on whenever the hotspot device is tethered.
2. No Signal Alert On The Display
If you are using the Netgear M1 and the “no signal” alert is appearing on the hotspot device’s LCD screen, you have to check the network coverage. That’s because the hotspot devices need a strong internet connection and you have to be in an area where there is sufficient network coverage. That being said, it’s recommended that you check the network coverage map and change your location accordingly.
3. Cannot Sign In To Mobile Hotspot Device
If you need to make some changes to the mobile hotspot device’s settings but you are unable to sign in, it’s highly likely that you are connected to the VPN. For this reason, it’s recommended that you disconnect from the VPN, and once it’s disconnected, type “192.168.1.1” in the search bar of the internet browser, and you will be able to sign in. In addition to VPN, it’s recommended that you switch off antivirus and firewalls as well.
4. Hotspot Device Not Connecting To Windows Computer
The M1 device is designed to work with over 20 devices at once and many people connect their Windows laptops and computers as well. However, if the hotspot is not working on the Windows system, it’s likely that your device is working on the 4G band and is dispersing 4G/LTE signals. This is because the Windows systems, particularly Microsoft Vista, aren’t able to obtain an IP address from 4G connections, hence the connectivity issue. Honestly, there is no solution to this other than connecting another device to the wireless network.
5. Slow Internet
If you are using Netgear Nighthawk M1 to create a wireless connection for the devices but the internet speed is slow, it’s recommended that you reboot the hotspot device to establish an internet connection again. In addition to this, it’s recommended that you reduce the number of devices connected to the hotspot device to reduce the bandwidth consumption.