Mediacom TiVo boxes are the next generation of Cable boxes that you can get to have a better experience. While the normal boxes that you get are simple set-top boxes, these Mediacom TiVo boxes are the DVR boxes that are offered for multiple subscriptions.
If you got one by your Mediacom subscription, then you are in luck as the picture quality, performance, speed, and signal coverage are simply outstanding on this one. If it stops working due to some reason, here is how you can fix it up properly.
How To Fix Mediacom TiVo Box Not Working?
1. Run a Power Cycle
The first thing that you should be trying on the TiVo box is to restart it properly. Running a power cycle is not that hard and you will not need any tech knowledge to get it done. Just unplug the modem and router and then wait for 10 seconds. After that, plug them back in properly and make sure that they are connected in the right manner.
It can take 30-60 seconds for the power cycle to run properly. You will also have to unplug the TiVo device’s power cord for 30 seconds and then plug it back in again. That will help you make it work and it will work flawlessly after that.
2. Reset the Mediacom TiVo box
After that, if the TiVo box is not working for you, you should reset it properly. Since it runs on Linux the reset process might be a bit complicated that you can expect. So, you will need to restart it once and then go to TiVo Central Screen and then the settings menu.
Here you will find the reset button under the help menu. Click it once and it will help you reset the TiVo box to default settings. Resetting it will help you most of the time and the issues that you are facing on the box will be resolved perfectly.
3. Check the Internet connection
Another thing that you will need to check on if you are unable to make it work is to check on the internet connection and make sure that there are no errors on that part. You will have to check that not only the Internet Connection but also make sure that the speed of your network is fine and that you can get access to the internet for the TiVo box to be working in the right manner. This will ensure that there are no software errors on the TiVo box to cause you the error.
4. Contact Mediacom
Well, the last thing you can try if you are unable to make it work despite trying all the troubleshooting steps is to contact Mediacom directly. This way, they will be able to diagnose the Mediacom TiVo box and figure out the reason that might be causing you to have this issue. This way, they can help you fix the problem and replace or repair the TiVo box if needed. Once you get the problem fixed by Mediacom, you will never have to face it again.